At Vantage Drones, we aim to deliver your products quickly and safely. This Shipping Policy explains how we handle shipping, delivery timelines, and related information.

1. Shipping Locations

We currently ship to:

• Canada (nationwide)

• The United States (selected products)

• International destinations upon request (contact us before ordering)

Some products, such as lithium batteries and hazardous materials, may have shipping restrictions depending on the destination.

2. Processing Time

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Large enterprise drone orders or custom bundles may require additional processing time.

• Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Methods & Carriers

We use trusted carriers such as:

• Canada Post

• UPS

• FedEx

• DHL

• Local courier services (for large or enterprise equipment)

Shipping methods and costs are calculated at checkout or quoted manually for large orders.

4. Shipping Costs

• Shipping fees are calculated based on product weight, size, and destination.

• Some products may qualify for free shipping promotions, which will be clearly displayed on the product page or at checkout.

• Enterprise drones and large equipment may require freight shipping, which will be quoted separately.

5. Delivery Time Estimates

Typical delivery times (after processing):

• Canada: 2–7 business days

• United States: 3–10 business days

• International: 7–21 business days (varies by country and customs)

Delivery times are estimates and not guaranteed.

6. Order Tracking

Once your order ships, you will receive a tracking number by email.
You can use this number to track your shipment through the carrier’s website.

7. Delays

Vantage Drones is not responsible for delays caused by:

• Carrier issues

• Weather conditions

• Customs processing

• Incorrect shipping information provided by the customer

• Holidays or peak seasons

8. Shipping Restrictions

Some products (especially drone batteries and hazardous materials) may have:

• Ground-only shipping requirements

• Special handling fees

• Restrictions on international shipping

If shipping is restricted, we will contact you with available options.

9. Lost or Damaged Shipments

If your order is lost or arrives damaged:

• Contact us within 48 hours of delivery

• Provide photos of the package and product

• We will work with the carrier to resolve the issue

10. Incorrect Address

Please ensure your shipping address is correct.
Vantage Drones is not responsible for packages delivered to incorrect addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping fees may apply.

11. Local Pickup (If Applicable)

Local pickup may be available for select products.
If available, this option will be shown at checkout or confirmed manually.

12. Contact Us

If you have any questions about shipping, please contact us:

Vantage Drones
Website: https://vantagedrones.ca
Email: info@vantagedrones.